Remote Network Monitoring
Monitoring and Dedicated Help Desk Services
25/8’s network monitoring and dedicated help desk services are the pieces that make it all work. With our state-of-the-art tools, we monitor your systems and network remotely, vigilantly watching for hardware and software events – the little things that can be precursors to bigger problems. For all computer monitoring services in the Alexandria VA and Washington DC area, 25/8 Technology Solutions is here!
By watching thousands of machines, our team of technicians know just what to look for, and can often proactively resolve those potential problems from our local support center. Or, if needed, they can dispatch an expert engineer to your location for an on-site repair. Whether it’s a UPS alert, dwindling drive space, CPU performance, or application warning, 25/8 monitoring will keep our eyes on it, so you can keep your eyes on the business.
And if anyone on your staff has a question or problem relating to any of your systems or covered applications, they can pick up the phone and call the our help desk for a quick resolution. All of our support service engineers and technicians are DC based, so you’ll enjoy getting to know and rely on them.