Remote Network Monitoring

Monitoring and Dedicated Help Desk Services

25/8’s network monitoring and dedicated help desk services are the pieces that make it all work. With our state-of-the-art tools, we monitor your systems and network remotely, vigilantly watching for hardware and software events – the little things that can be precursors to bigger problems. For all computer monitoring services in the Alexandria VA and Washington DC area, 25/8 Technology Solutions is here!

By watching thousands of machines, our team of technicians know just what to look for, and can often proactively resolve those potential problems from our local support center. Or, if needed, they can dispatch an expert engineer to your location for an on-site repair. Whether it’s a UPS alert, dwindling drive space, CPU performance, or application warning, 25/8 monitoring will keep our eyes on it, so you can keep your eyes on the business.

And if anyone on your staff has a question or problem relating to any of your systems or covered applications, they can pick up the phone and call the our help desk for a quick resolution. All of our support service engineers and technicians are DC based, so you’ll enjoy getting to know and rely on them.

Remote__Customer

Ready to see what we can do for your business?

Why hire us for your Alexandria Data Recovery Needs?

  • Expertise
    Our team of technology professionals have years of experience and many established vendor relationships to support all of your IT needs in Alexandria, VA.
    Expertise
  • FLAT FEE PRICING
    Our flat-fee service model ensures that you won't go over budget on your technology support.
    FLAT FEE PRICING
  • RESPONSIVE
    Our network support professionals act quickly to resolve your IT needs. We strive to fix issues remotely, but we can roll onsite quickly to help you if you are totally down.
    RESPONSIVE

Kind Words From Our Clients

I just wanted to again express our gratitude for the outstanding job you did on my network. This was our first time doing business with your company. As you know, things looked extremely bleak when we first called your firm. Too many companies over promise and under deliver. However, your customer service and subsequent support has been outstanding.

I want to send a note to thank you and the rest of the 25/8 team for the outstanding job you did in getting our 8 systems back online after our crypto-locker infection. Because of your fast and thorough work, we were able to use our network for the 56 workshop and five general sessions that were held in San Antonio. Everything was flawless after your recovery and implementation of our new security systems.

I want to express my sincere appreciation for your excellent and timely work over the last few years. When I first hired you, my entire network was down. I now entrust my daily operations to your seasoned tech support agents. I have been more and more impressed by your technical work and guidance.